Privacy Policy for PropNex X - Google Play Store

1. Scope of This Privacy Policy

This Privacy Policy applies solely to the PropNex X mobile application available on the Google Play Store and governs the collection and use of personal data within the App.

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect and process the following personal data from users of the App:

• Full name
• Email address
• Mobile phone number
• User identification number (where applicable)
• Account or organizational information (where applicable)
• Profile photo (if provided)

2.2 Usage and Technical Information

To ensure proper functionality and security, we may collect:

• Device model and operating system
• App usage activity (e.g., login timestamps, feature usage)
• IP address (for security and access control)
• Crash logs and performance diagnostics

3. How We Use Your Information

Your information is used for the following purposes:

• Verifying user identity and account access
• Providing access to application features, tools, and content
• Supporting communications related to app usage and updates
• Improving app performance, security, and reliability
• Complying with legal and regulatory obligations

4. Data Sharing and Disclosure

We may share information only in the following limited circumstances:

• For operational, support, and compliance purposes related to the App
• With trusted service providers (e.g., cloud hosting, analytics, crash reporting) strictly for operational purposes
• When required by law, regulation, or legal process

All third-party service providers are contractually obligated to protect your data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Secure authentication and access control
• Encrypted data transmission where applicable
• Restricted access to systems and services supporting the App

However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

When a user account is deactivated, access to the App will be disabled, and relevant data will be archived or deleted in accordance with applicable policies and legal requirements.

7. User Rights

As a user of the App, you may exercise the following rights under applicable laws (e.g., PDPA in Malaysia, GDPR where relevant):

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of data where applicable
• Withdraw consent or object to processing (subject to legal exceptions)

Requests may be subject to applicable policies and legal obligations.

8. Children's Privacy

The PropNex X App is not intended for children under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the App, Google Play notifications, or other appropriate communication channels. Continued use of the App after updates constitutes acceptance of the revised policy.